Privacy notice.
How Zelo Security handles personal information relating to this website and enquiries.
This notice covers visits to the Zelo Security website and enquiries about our services.
Contact about privacy
For questions about information shared with Zelo Security, email [email protected].
Zelo Security Ltd is the controller for website and enquiry information covered by this notice. Registered office: Kemp House, 152-160 City Road, London, EC1V 2NX.
Information involved
Enquiries
If you choose to email Zelo, your message may include your name, email address, organisation and the information you provide about your enquiry. Keep the initial message high level and avoid sending credentials or confidential client documents.
Website connections
Hosting, DNS and security providers may process connection information such as an IP address, requested page, browser information and time of access to deliver the website, protect it from abuse and maintain operational records.
Cookies and analytics
We do not use advertising pixels, embedded social feeds or analytics to track your browsing. See our cookie information for details.
Use, sharing and retention
We rely on legitimate interests to respond to business enquiries and protect the website. Where you are personally entering into an agreement, we process necessary information to take the steps you request before a contract and to perform it. Legal obligations apply to records we must retain by law.
Information may be shared with service providers that support email, hosting, security, professional administration and records management. If information is transferred outside the UK, the transfer must meet UK data protection requirements, for example through an applicable adequacy regulation or approved contractual safeguards. Contact us for information about the safeguards applicable to your data.
Enquiry emails and related records are kept only for as long as needed for the enquiry, business administration, legal requirements and dispute handling. Records connected with a client engagement may be retained for longer under the relevant agreement and business record requirements.
Information handled as part of a client engagement is covered by the relevant agreement and data protection arrangements.
Your information rights
You may request access, correction, erasure, restriction or portability of your information where the relevant conditions apply. Contact us using the email address above.
Your right to object
You can object to processing based on legitimate interests. Explain your circumstances so we can consider your request.
Complaints
You have the right to complain to the Information Commissioner’s Office. See the ICO’s complaints service.
Notice maintenance
This notice will be reviewed when the website, its providers or the way information is handled changes.
Last reviewed: 28 September 2026.